Surrey Memorial Hospital Emergency Wait Times

Surrey, British Columbia

Aerial view of Surrey Memorial Hospital and its Critical Care Tower in Surrey, British Columbia
Open 24 hoursERChildrenTreats: Ages 17+
Photo: Northwest, CC BY 4.0

Surrey Memorial Hospital ER wait time

ER

9 in 10 patients seen within

Not published

edwaittimes.ca isn't publishing a wait for this site right now.

Open 24 hours

Children's ER

9 in 10 patients seen within

Not published

edwaittimes.ca isn't publishing a wait for this site right now.

Open 24 hours

Life-threatening emergency? Call 911, don't wait.

Wait time key

  • Shorter wait: Under 2 hr
  • Long wait: 2 to 4 hr
  • Very long wait: 4 hr or more

Source

edwaittimes.ca

We check it every 5 minutes and show its own label for the number. How this page works

What does this number mean?

9 in 10 patients are seen within this time; about 1 in 10 wait longer. It is not the total time at the hospital, and sicker patients are seen first. How edwaittimes.ca defines it

The colours are set by us, not by edwaittimes.ca. Under 2 hours is the Canadian goal for even the least urgent patients. cihi.ca

How we measure and colour waits

Hospital details

Address
13750 96th Avenue, Surrey, BC V3V 1Z2
Phone
604-581-2211Main switchboard. For an emergency, call 911.
Hours

ER

Every dayOpen 24 hours

Children's ER

Every dayOpen 24 hours
Who it treats
  • Emergency department treats ages 17+ only
  • Children's emergency department treats children & teens (16 and under) only
View more details
Operated by
Fraser Health
Parking
  • Pay at a pay station or with the hangTag app.
  • Emergency lot: $4.25 for the first hour, then $3.50 an hour. Other main lots add an $11.25 day rate.
  • Free for cancer treatment, dialysis or a child staying overnight: give your plate at registration.
  • Questions: 604-930-5440.

Parking information

Departments and services

31 departments, clinics and services

View all departments

About Surrey Memorial Hospital

Surrey Memorial Hospital is a hospital in Surrey, British Columbia. Adult emergency: Ages 17+. This service is open 24 hours a day. Children's emergency: Children & teens (16 and under). This service is open 24 hours a day.

Surrey Memorial Hospital, known as SMH or Surrey Memorial, is Fraser Health's hospital at 13750 96th Avenue in Surrey. It opened on January 31, 1959 as a 103-bed general hospital, and Fraser Health's location page, updated in July 2026, calls it the largest of Fraser Health's three regional hospitals and home to the province's busiest emergency department. Fraser Health lists an intensive care unit, inpatient psychiatry, level three maternity care with a neonatal intensive care unit, inpatient pediatrics, an inpatient stroke unit, and CT, MRI, ultrasound, nuclear medicine and laboratory services. Cardiac catheterization suites opened on December 8, 2025, the first south of the Fraser River, interventional radiology suites opened in early 2026, and a renal facility with 60 dialysis stations was open by July 2026. A mobile MRI has been in service since July 2025 while a replacement MRI suite and a new one are built inside the hospital. BC Cancer - Surrey is on the same site. In February 2023 Fraser Health said Surrey Memorial is a Level IV trauma designation and transfers higher-level trauma patients to Royal Columbian Hospital. Fraser Health is planning a new acute care tower on the campus; the separate new Surrey hospital and BC Cancer Centre in Cloverdale is targeted to open in 2030.

The emergency department is open 24 hours a day, every day. It opened on October 8, 2013 on the first floor of the eight-floor Critical Care Tower, and the BC government described it then as Canada's second-largest; the rest of the tower opened on June 16, 2014. Patients 17 and older go to the adult emergency department. Children 16 and under go to a separate pediatric emergency department in the same tower, with its own entrance, open 24 hours a day, every day. For health concerns that are not emergencies, Fraser Health points to the Surrey-Whalley Urgent and Primary Care Centre at Unit G2, 9639 137A Street, Surrey (604-572-2610), where urgent care is open 9 am to 9 pm every day, including statutory holidays. The Surrey-Newton Urgent and Primary Care Centre is at 6830 King George Boulevard, Surrey (604-572-2625). Since August 2026 Fraser Health has shown its emergency wait times as unavailable on edwaittimes.ca, and this page will show the wait as soon as it is published again. Fraser Health Virtual Care is available at 1-800-314-0999.

Sources: fraserhealth.ca, fraserhealth.ca 2, fraserhealth.ca 3, news.gov.bc.ca, fraserhealth.ca 4, fraserhealth.ca 5, fraserhealth.ca 6, surreynowleader.com, fraserhealth.ca 7, bccancer.bc.ca, Wikipedia

Who Surrey Memorial Hospital treats

ER

This ER treats patients aged 17 and older.

Children's ER

This children's ER treats children and teens aged 16 and under.

In a life-threatening emergency, call 911.

Surrey Memorial Hospital departments and services

The official Fraser Health facility page lists 31 departments, clinics and services here, grouped below by area of care.

Key services at a glance

  • Stroke care
  • Psychiatric emergency care
  • Children's emergency care
  • Intensive care (ICU)
  • Neonatal intensive care (NICU)
  • Labour and delivery
  • CT scan
  • MRI
  • X-ray
  • Ultrasound
  • Lab

All departments by area of care

Emergency, trauma and critical careEmergency · Pediatric Emergency · Zone 5 (Emergency Department psychiatric zone)3
  • Emergency
  • Pediatric Emergency
  • Zone 5 (Emergency Department psychiatric zone)
Heart and blood vesselsDiagnostic Cardiology1
  • Diagnostic Cardiology
Brain, nerves and strokeNeurological Sciences Services1
  • Neurological Sciences Services
Cancer and blood disordersOncology Unit1
  • Oncology Unit
SurgerySurgery - General Surgery · Surgical Daycare2
  • Surgery - General Surgery
  • Surgical Daycare
Bones, joints and musclesOrthopaedic Surgery1
  • Orthopaedic Surgery
Kidneys and urologyHemodialysis (Hospital) · Nephrology Unit2
  • Hemodialysis (Hospital)
  • Nephrology Unit
Pregnancy, birth and women's healthMaternity Units · NICU · Postpartum Care3
  • Maternity Units
  • NICU
  • Postpartum Care
Children and youthPediatrics Unit1
  • Pediatrics Unit
Mental health and addictionChild and Adolescent Psychiatric Stabilization Unit · Counselling Services for Patients and Families · Psychiatry Unit - Inpatient3
  • Child and Adolescent Psychiatric Stabilization Unit
  • Counselling Services for Patients and Families
  • Psychiatry Unit - Inpatient
Medicine and specialty clinicsAmbulatory Care · Intensive Care Unit · Medicine Unit4
  • Ambulatory Care
  • Intensive Care Unit
  • Medicine Unit
  • Palliative Care Unit
Diagnostic imaging and lab testsComputed Tomography (CT) · Laboratory Service · Magnetic Resonance Imaging (MRI)6
  • Computed Tomography (CT)
  • Laboratory Service
  • Magnetic Resonance Imaging (MRI)
  • Nuclear Medicine
  • Ultrasound
  • X-ray Services
Rehabilitation and therapyOutpatient Rehabilitation1
  • Outpatient Rehabilitation
Patient and family supportHealth Records1
  • Health Records
Other clinics and programsPharmacy1
  • Pharmacy

Many clinics and programs need a referral. Check the official page or call the switchboard at 604-581-2211 before you go. In an emergency, call 911.

Surrey Memorial Hospital ER questions

Understanding the wait

Why isn't the Surrey Memorial Hospital ER wait showing right now?

We do not have a current wait estimate from edwaittimes.ca for this site. The latest update may be unavailable or out of date. This page shows the number again when a current reading is available. If it is an emergency, call 911.

Source: edwaittimes.ca

Is there an ER near Surrey Memorial Hospital with a shorter wait?

"Nearby ER wait times right now", at the end of this page, lists the nearest tracked sites with their current waits. These are the nearest facilities in our tracked dataset, not necessarily every local care option. A shorter estimate is not a recommendation to travel farther. If it is an emergency, call 911.

Source: edwaittimes.ca

What does the Surrey Memorial Hospital ER wait time mean?

edwaittimes.ca describes its ED wait as the time from triage assessment to seeing a doctor or nurse practitioner. The displayed estimate is the 90th percentile: about 9 in 10 patients are seen within that time, while about 1 in 10 may wait longer. It is not an average, an appointment time or a guarantee.

Source: edwaittimes.ca: about the estimates

Is the estimated length of stay at Surrey Memorial Hospital the same as the wait time?

No. Estimated length of stay covers arrival to discharge home for 75% of patients, excluding people admitted to hospital. It includes assessment, tests and treatment. The wait-to-clinician estimate and this total-visit measure describe different parts of care.

Source: edwaittimes.ca: about the estimates

How often does edwaittimes.ca update Surrey Memorial Hospital's estimate?

The publisher says its online estimates refresh every five minutes. This is separate from our checks of the source and does not mean the number must change at every refresh. The page shows the timestamp available for the latest information.

Source: edwaittimes.ca: about the estimates

Why can the wait at Surrey Memorial Hospital change?

Demand can change suddenly as patients arrive, particularly after a serious incident. Patients with more urgent needs receive priority, so your own wait can be shorter or longer than the estimate.

Source: edwaittimes.ca: about the estimates

Planning your visit

Is the Surrey Memorial Hospital ER open 24 hours?

The ER is open 24 hours. The children's ER is open 24 hours.

Source: edwaittimes.ca

Who can go to the Surrey Memorial Hospital ER?

The ER sees patients aged 17 and older. The children's ER sees children and teens aged 16 and under.

Source: edwaittimes.ca

Where is Surrey Memorial Hospital, and is there parking?

Surrey Memorial Hospital is at 13750 96th Avenue, Surrey, BC V3V 1Z2. Pay at a pay station or with the hangTag app. Emergency lot: $4.25 for the first hour, then $3.50 an hour. Other main lots add an $11.25 day rate. Free for cancer treatment, dialysis or a child staying overnight: give your plate at registration. Questions: 604-930-5440.

Source: edwaittimes.ca

Should I go to urgent care instead of Surrey Memorial Hospital?

Call 911 for anything life-threatening. An emergency department is for serious problems that need a hospital. Urgent care treats problems that are not life-threatening but need care the same day. For minor problems, a family doctor, walk-in clinic or pharmacist may be quicker. If you are not sure where to go, call HealthLink BC at 811 for advice from a nurse.

Source: edwaittimes.ca

Does Surrey Memorial Hospital have a separate children's emergency?

Yes. Surrey Memorial has a pediatric emergency for children aged 16 and under, in a child-friendly space separate from the adult emergency, which is for ages 17 and older. Both are open 24 hours a day. In a life-threatening emergency, call 911.

Source: fraserhealth.ca; fraserhealth.ca; fraserhealth.ca; news.gov.bc.ca; fraserhealth.ca; fraserhealth.ca; fraserhealth.ca; surreynowleader.com; fraserhealth.ca; bccancer.bc.ca

Should I choose Surrey Memorial Hospital using the online wait time?

The figures provide general information, not a recommendation about where to seek care. Travel, recent treatment at a hospital and your health needs also matter. For a serious emergency, call 911 or go to the nearest emergency department. For advice about non-emergency options, contact HealthLink BC at 811.

Source: edwaittimes.ca: about the estimates

Map and directions

Surrey Memorial Hospital

13750 96th Avenue, Surrey, BC V3V 1Z2

Nearby ER wait times right now

Straight-line distance. A shorter wait is worth a longer drive only if the trip is safe.

ER, urgent care or walk-in clinic?

  • Emergency department

    Serious problems that need a hospital, any time: broken bones, deep cuts, severe pain, or a fever in a baby under 3 months.

  • Urgent care

    Problems that are not life-threatening but need care today: sprains, minor cuts and burns, infections. Hours are often limited.

  • Walk-in clinics

    Minor problems such as colds, sore throats, rashes or prescription refills are often quicker here.

Nearest tracked urgent care: Surrey Whalley UPCC (200 m)

Not sure where to go?

Call HealthLink BC at 811 to talk to a nurse. About HealthLink BC

Call 811

Call 911

Chest pain or pressure, signs of a stroke, severe bleeding, trouble breathing, a serious injury, or someone who will not wake up.

Call 911