Burnaby Hospital Emergency Wait Times

Also known as Burnaby General Hospital, BHBurnaby, British Columbia

The signed main entrance canopy of Burnaby Hospital in Burnaby, British Columbia
Open 24 hoursERTreats: All ages
Photo: Stephen Ray, CC BY-SA 4.0

Burnaby Hospital ER wait time

9 in 10 patients seen within

Not published

edwaittimes.ca isn't publishing a wait for this site right now.

Life-threatening emergency? Call 911, don't wait.

Wait time key

  • Shorter wait: Under 2 hr
  • Long wait: 2 to 4 hr
  • Very long wait: 4 hr or more

Source

edwaittimes.ca

We check it every 5 minutes and show its own label for the number. How this page works

What does this number mean?

9 in 10 patients are seen within this time; about 1 in 10 wait longer. It is not the total time at the hospital, and sicker patients are seen first. How edwaittimes.ca defines it

The colours are set by us, not by edwaittimes.ca. Under 2 hours is the Canadian goal for even the least urgent patients. cihi.ca

How we measure and colour waits

Hospital details

Address
3935 Kincaid Street, Burnaby, BC V5G 2X6
Phone
604-434-4211Main switchboard. For an emergency, call 911.
Hours
Every dayOpen 24 hours
Who it treats
  • Emergency department treats all ages
View more details
Operated by
Fraser Health
Parking
  • Pay at a pay station or with the hangTag app.
  • Park in the Emergency lot or on Parkade level P2: $4.25 for the first hour; Main lot day rate $11.25.
  • The Emergency lot has five accessible stalls, available 24/7.
  • Questions: 604-930-5440.

Parking information

Departments and services

35 departments, clinics and services

View all departments
Official information

About Burnaby Hospital

Burnaby Hospital is a hospital in Burnaby, British Columbia. Emergency department: All ages. This service is open 24 hours a day.

Burnaby Hospital is a Fraser Health hospital at 3935 Kincaid Street in Burnaby. It opened in 1952 as Burnaby General Hospital and was renamed Burnaby Hospital in 1982. Fraser Health describes it as a 286-bed hospital offering medical, surgical, obstetric, tertiary palliative care, psychiatry, critical care and 24/7 emergency services, and names it one of its stroke unit sites. Phase 1 of its redevelopment opened to patients on March 10, 2026: a six-storey Health Care Pavilion with 83 beds, including a mental health inpatient unit, maternity and neonatal intensive care units, a medicine unit and outpatient clinics, and an expanded Support Facilities Building that holds the larger Burnaby Community Emergency Department and the Jim Pattison Surgery Centre. Phase 2 would add the Keith and Betty Beedie Acute Care Tower and the BC Cancer – Burnaby McCarthy Centre; the Province said in 2024 it expected them to be ready for patients in 2030.

The emergency department is open 24 hours a day, every day, and sees patients of all ages. The expansion added 23 treatment spaces and a dedicated mental-health zone. Between 10 p.m. and 6 a.m., park in the Emergency Parking Lot and enter through the Emergency entrance; from 6 a.m. to 10 p.m. visitors can also use the West Wing, East and South entrances. Births are cared for in the hospital's maternity unit, which has single-room labour and delivery. For health concerns that are not emergencies, Fraser Health points to the Metrotown Urgent and Primary Care Centre at 102-4555 Kingsway, Burnaby, open 9 am to 8 pm every day including statutory holidays (604-451-4888), and the Edmonds Urgent and Primary Care Centre at #201-7315 Edmonds Street, open Monday to Friday 5 to 9 pm, Saturday 2 to 8 pm, and Sunday and statutory holidays 12 to 6 pm (604-519-3787). Since August 2026 Fraser Health has shown its emergency wait times as unavailable on edwaittimes.ca, and this page will show the wait as soon as it is published again. Fraser Health Virtual Care is available at 1-800-314-0999.

Sources: fraserhealth.ca, fraserhealth.ca 2, fraserhealth.ca 3, fraserhealth.ca 4, news.gov.bc.ca, news.gov.bc.ca 2, fraserhealth.ca 5, fraserhealth.ca 6, bhmsa.ca (PDF), Wikipedia

Who Burnaby Hospital treats

This ER treats patients of all ages.

In a life-threatening emergency, call 911.

Burnaby Hospital departments and services

The official Fraser Health facility page lists 35 departments, clinics and services here, grouped below by area of care.

Key services at a glance

  • Stroke care
  • Psychiatric emergency care
  • Intensive care (ICU)
  • Neonatal intensive care (NICU)
  • Labour and delivery
  • CT scan
  • MRI
  • X-ray
  • Ultrasound
  • Lab

All departments by area of care

Emergency, trauma and critical careEmergency · Zone 5 (Emergency Department psychiatric zone)2
  • Emergency
  • Zone 5 (Emergency Department psychiatric zone)
Heart and blood vesselsDiagnostic Cardiology · Lipid Clinic2
  • Diagnostic Cardiology
  • Lipid Clinic
Brain, nerves and strokeMultiple Sclerosis Clinic1
  • Multiple Sclerosis Clinic
SurgeryAmbulatory Care · Surgery Unit – General Surgery2
  • Ambulatory Care
  • Surgery Unit – General Surgery
Bones, joints and musclesCast Clinic · Hip and Knee Arthroplasty · Orthopaedic Surgery3
  • Cast Clinic
  • Hip and Knee Arthroplasty
  • Orthopaedic Surgery
Lungs, breathing and sleepSpirometry Testing1
  • Spirometry Testing
Pregnancy, birth and women's healthMaternity Care Clinic · Neonatal Intensive Care Unit – NICU2
  • Maternity Care Clinic
  • Neonatal Intensive Care Unit – NICU
Mental health and addictionCounselling Services for Patients and Families · Psychiatry Unit – Inpatient2
  • Counselling Services for Patients and Families
  • Psychiatry Unit – Inpatient
Medicine and specialty clinicsAcute Care for the Elderly Unit (ACE) · Intensive Care Unit – ICU · Medical Daycare5
  • Acute Care for the Elderly Unit (ACE)
  • Intensive Care Unit – ICU
  • Medical Daycare
  • Medicine Unit
  • Palliative Care Unit
Diagnostic imaging and lab testsComputed Tomography (CT) · Echocardiography · Fluoroscopy9
  • Computed Tomography (CT)
  • Echocardiography
  • Fluoroscopy
  • Interventional Radiography
  • Laboratory Service
  • Magnetic Resonance Imaging – MRI
  • Nuclear Medicine
  • Ultrasound
  • X-ray Services
Rehabilitation and therapyCardiac Rehabilitation · Outpatient Rehabilitation · Speech-Language Pathology – Inpatient Service3
  • Cardiac Rehabilitation
  • Outpatient Rehabilitation
  • Speech-Language Pathology – Inpatient Service
Community, home care and public healthAdult Community Support Services1
  • Adult Community Support Services
Patient and family supportHealth Records · Pharmacy Services2
  • Health Records
  • Pharmacy Services

Many clinics and programs need a referral. Check the official page or call the switchboard at 604-434-4211 before you go. In an emergency, call 911.

Burnaby Hospital ER questions

Understanding the wait

Why isn't the Burnaby Hospital ER wait showing right now?

We do not have a current wait estimate from edwaittimes.ca for this site. The latest update may be unavailable or out of date. This page shows the number again when a current reading is available. If it is an emergency, call 911.

Source: edwaittimes.ca

Is there an ER near Burnaby Hospital with a shorter wait?

"Nearby ER wait times right now", at the end of this page, lists the nearest tracked sites with their current waits. These are the nearest facilities in our tracked dataset, not necessarily every local care option. A shorter estimate is not a recommendation to travel farther. If it is an emergency, call 911.

Source: edwaittimes.ca

What does the Burnaby Hospital ER wait time mean?

edwaittimes.ca describes its ED wait as the time from triage assessment to seeing a doctor or nurse practitioner. The displayed estimate is the 90th percentile: about 9 in 10 patients are seen within that time, while about 1 in 10 may wait longer. It is not an average, an appointment time or a guarantee.

Source: edwaittimes.ca: about the estimates

Is the estimated length of stay at Burnaby Hospital the same as the wait time?

No. Estimated length of stay covers arrival to discharge home for 75% of patients, excluding people admitted to hospital. It includes assessment, tests and treatment. The wait-to-clinician estimate and this total-visit measure describe different parts of care.

Source: edwaittimes.ca: about the estimates

How often does edwaittimes.ca update Burnaby Hospital's estimate?

The publisher says its online estimates refresh every five minutes. This is separate from our checks of the source and does not mean the number must change at every refresh. The page shows the timestamp available for the latest information.

Source: edwaittimes.ca: about the estimates

Why can the wait at Burnaby Hospital change?

Demand can change suddenly as patients arrive, particularly after a serious incident. Patients with more urgent needs receive priority, so your own wait can be shorter or longer than the estimate.

Source: edwaittimes.ca: about the estimates

Planning your visit

Is the Burnaby Hospital ER open 24 hours?

Yes. The emergency department at Burnaby Hospital is open 24 hours a day, 7 days a week.

Source: edwaittimes.ca

Who can go to the Burnaby Hospital ER?

The emergency department at Burnaby Hospital sees patients of all ages.

Source: edwaittimes.ca

Where is Burnaby Hospital, and is there parking?

Burnaby Hospital is at 3935 Kincaid Street, Burnaby, BC V5G 2X6. Pay at a pay station or with the hangTag app. Park in the Emergency lot or on Parkade level P2: $4.25 for the first hour; Main lot day rate $11.25. The Emergency lot has five accessible stalls, available 24/7. Questions: 604-930-5440.

Source: edwaittimes.ca

Should I go to urgent care instead of Burnaby Hospital?

Call 911 for anything life-threatening. An emergency department is for serious problems that need a hospital. Urgent care treats problems that are not life-threatening but need care the same day. For minor problems, a family doctor, walk-in clinic or pharmacist may be quicker. If you are not sure where to go, call HealthLink BC at 811 for advice from a nurse.

Source: edwaittimes.ca

Is there urgent care near Burnaby Hospital?

Yes. Fraser Health's Metrotown Urgent and Primary Care Centre is at #102-4555 Kingsway, open 9 am to 8 pm every day. Edmonds UPCC at #201-7315 Edmonds Street offers urgent care on weekday evenings (5 pm to 9 pm), Saturday 2 pm to 8 pm, and Sunday 12 pm to 6 pm. Both treat problems that are not life-threatening. For a serious problem, go to Burnaby Hospital or call 911.

Source: fraserhealth.ca; fraserhealth.ca; fraserhealth.ca; fraserhealth.ca; news.gov.bc.ca; news.gov.bc.ca; fraserhealth.ca; fraserhealth.ca; bhmsa.ca; en.wikipedia.org

Should I choose Burnaby Hospital using the online wait time?

The figures provide general information, not a recommendation about where to seek care. Travel, recent treatment at a hospital and your health needs also matter. For a serious emergency, call 911 or go to the nearest emergency department. For advice about non-emergency options, contact HealthLink BC at 811.

Source: edwaittimes.ca: about the estimates

Map and directions

Burnaby Hospital

3935 Kincaid Street, Burnaby, BC V5G 2X6

DirectionsOpen in Google Maps

Nearby ER wait times right now

Straight-line distance. A shorter wait is worth a longer drive only if the trip is safe.
All British Columbia ER wait timesER wait times near me

ER, urgent care or walk-in clinic?

  • Emergency department

    Serious problems that need a hospital, any time: broken bones, deep cuts, severe pain, or a fever in a baby under 3 months.

  • Urgent care

    Problems that are not life-threatening but need care today: sprains, minor cuts and burns, infections. Hours are often limited.

  • Walk-in clinics

    Minor problems such as colds, sore throats, rashes or prescription refills are often quicker here.

Nearest tracked urgent care: Metrotown UPCC (2.3 km)

Not sure where to go?

Call HealthLink BC at 811 to talk to a nurse. About HealthLink BC

Call 811

Call 911

Chest pain or pressure, signs of a stroke, severe bleeding, trouble breathing, a serious injury, or someone who will not wake up.

Call 911
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