West End Urgent Care Centre Wait Time

Also known as HHS Main Street West Urgent Care, Main Street West Urgent CareHamilton, Ontario

The West End Urgent Care Centre in Hamilton, Ontario, with the pharmacy and urgent care signs
ClosedUrgent careTreats: All ages

West End Urgent Care urgent care wait time

Average wait to see a doctor (last 6 hours)

Closed now

Opens tomorrow at 10 am

Urgent care is not an emergency department. It treats urgent problems that are not life-threatening. For chest pain, trouble breathing, signs of a stroke or severe bleeding, call 911.

Life-threatening emergency? Call 911, don't wait.

Wait time key

  • Shorter wait: Under 2 hr
  • Long wait: 2 to 4 hr
  • Very long wait: 4 hr or more

Source

Hamilton Emergency Wait Times

We check it every 5 minutes and show its own label for the number. How this page works

What does this number mean?

An average of recorded waits over the provider's reporting period, not a prediction for someone arriving now. It is not the total time at the hospital. Sicker patients are seen first. How Hamilton Emergency Wait Times defines it

The colours are set by us, not by Hamilton Emergency Wait Times. Under 2 hours is the Canadian goal for even the least urgent patients. cihi.ca

How we measure and colour waits

Urgent care details

Address
690 Main Street West, Hamilton, ON L8S 1A4
Phone
905-521-2100Main switchboard. For an emergency, call 911.
Hours
Every day10 am – 9 pm
Who it treats
  • Urgent care centre treats all ages
View more details
Operated by
Hamilton Health Sciences
Parking

Paid parking: $4.50 for a half hour, $10.00 daily maximum. The pay station is inside the building and takes Visa, MasterCard and cash. The lot entrance is off Macklin Street, just north of Main Street West, and accessible spaces are in the main lot near the building entrance.

Parking information

Departments and services

4 departments, clinics and services

View all departments
Official information

Wait times in the last 24 hours

Average published estimate for each hour, in local time (EDT). Gaps are hours with no reading.
Show as a table
Average estimated wait by hour, last 24 hours
HourAverage estimatevs hour before
Yesterday, 10 pm – 11 pmNo dataNo comparison
Yesterday, 11 pm – midnightNo dataNo comparison
Today, midnight – 1 amNo dataNo comparison
Today, 1 am – 2 amNo dataNo comparison
Today, 2 am – 3 amNo dataNo comparison
Today, 3 am – 4 amNo dataNo comparison
Today, 4 am – 5 amNo dataNo comparison
Today, 5 am – 6 amNo dataNo comparison
Today, 6 am – 7 amNo dataNo comparison
Today, 7 am – 8 amNo dataNo comparison
Today, 8 am – 9 amNo dataNo comparison
Today, 9 am – 10 amNo dataNo comparison
Today, 10 am – 11 am24 minNo comparison
Today, 11 am – noon39 min
Today, noon – 1 pm52 min
Today, 1 pm – 2 pm55 min
Today, 2 pm – 3 pm54 min
Today, 3 pm – 4 pm51 min
Today, 4 pm – 5 pm52 min
Today, 5 pm – 6 pm55 min
Today, 6 pm – 7 pm53 min
Today, 7 pm – 8 pm54 min
Today, 8 pm – 9 pm56 min
Today, 9 pm – 10 pm1 hr 1 min

About West End Urgent Care Centre

West End Urgent Care Centre is a urgent care centre in Hamilton, Ontario. Urgent care: All ages.

West End Urgent Care Centre is a Hamilton Health Sciences (HHS) walk-in centre at 690 Main Street West in Hamilton, in the West End Clinic. It offers walk-in medical care for urgent health concerns that can't wait for a family doctor, and is staffed by emergency room doctors. HHS lists minor cuts or wounds that may need stitches, simple broken bones, sprains and strains, ear infections, fevers, coughs, congestion and sore throats, and insect bites, rashes and scrapes. Urgent care centres treat all ages, children and adults, and no appointments are required. HHS says its urgent care centres give access to X-rays and ultrasounds (for certain conditions), with laboratory services located off-site. The West End Clinic also houses HHS's preoperative clinic and a special immunology clinic for children and adults living with HIV; these are separate from walk-in urgent care.

The centre is open 10 am to 9 pm every day, and HHS says Hamilton's two urgent care centres are open 365 days a year. HHS extended the hours on October 31, 2024, from noon to 7 pm. It is not an emergency department: in a medical emergency, call 911. The wait shown on this page is the average time from checking in at the front desk to seeing a doctor, averaged over the last six hours and updated every 15 minutes. The phone number is 905-521-2100, extension 72000. Hamilton Street Railway routes 1A King, 5 Delaware and 51 University stop at King Street and Macklin Street (westbound) and Main Street and Macklin Street (eastbound). For free health advice, call Health811 at 811.

Sources: hamiltonhealthsciences.ca, hamiltonhealthsciences.ca 2, hamiltonhealthsciences.ca 3, hamiltonhealthsciences.ca 4, hamiltonemergencywaittimes.ca

Who West End Urgent Care Centre treats

This urgent care centre treats patients of all ages.

In a life-threatening emergency, call 911.

West End Urgent Care Centre departments and services

The official HHS facility page lists 4 departments, clinics and services here, grouped below by area of care.

Key services at a glance

  • X-ray
  • Ultrasound

All departments by area of care

Emergency, trauma and critical careUrgent Care Centre1
  • Urgent Care Centre
SurgeryPreoperative Clinic1
  • Preoperative Clinic
Medicine and specialty clinicsSpecial Immunology Clinic1
  • Special Immunology Clinic
Diagnostic imaging and lab testsDiagnostic Imaging (X-ray; ultrasound for certain conditions)1
  • Diagnostic Imaging (X-ray; ultrasound for certain conditions)

Many clinics and programs need a referral. Check the official page or call the switchboard at 905-521-2100 before you go. In an emergency, call 911.

West End Urgent Care urgent care questions

Understanding the wait

Why isn't the West End Urgent Care urgent care wait showing right now?

We do not have a current wait estimate from Hamilton Emergency Wait Times for this site. The latest update may be unavailable or out of date. This page shows the number again when a current reading is available. If it is an emergency, call 911.

Source: Hamilton Emergency Wait Times

Is there an urgent care near West End Urgent Care with a shorter wait?

"Nearby urgent care wait times right now", at the end of this page, lists the nearest tracked sites with their current waits. These are the nearest facilities in our tracked dataset, not necessarily every local care option. A shorter estimate is not a recommendation to travel farther. If it is an emergency, call 911.

Source: Hamilton Emergency Wait Times

How is the West End Urgent Care Centre wait time calculated?

The wait time posted refers to the length of time between when you arrive to the front desk to check in and when you see a doctor. The wait time is calculated by averaging the time that each patient has waited over the last six hours. Your experience can differ as the number and urgency of patients change.

Source: Hamilton Emergency Wait Times

How often are West End Urgent Care Centre's wait times updated?

Hamilton's hospitals say their computer systems update the published wait times automatically every 15 minutes. Our site checks the feed separately; checking more often does not make the hospital's estimate newer.

Source: Hamilton Emergency Wait Times

Are patients at West End Urgent Care Centre seen in arrival order?

No. Staff assess urgency using the Canadian Triage and Acuity Scale (CTAS). Critical patients receive priority whether they arrive by ambulance or on their own. The posted wait is an estimate rather than a reserved place in line.

Source: Hamilton Emergency Wait Times

Planning your visit

What are the West End Urgent Care urgent care hours?

Open 10 am – 9 pm daily. Hours can change on holidays; the wait panel above shows whether it is open now.

Source: Hamilton Emergency Wait Times

Who can go to the West End Urgent Care urgent care?

The urgent care centre at West End Urgent Care Centre sees patients of all ages.

Source: Hamilton Emergency Wait Times

Where is West End Urgent Care, and is there parking?

West End Urgent Care Centre is at 690 Main Street West, Hamilton, ON L8S 1A4. Paid parking: $4.50 for a half hour, $10.00 daily maximum. The pay station is inside the building and takes Visa, MasterCard and cash. The lot entrance is off Macklin Street, just north of Main Street West, and accessible spaces are in the main lot near the building entrance.

Source: Hamilton Emergency Wait Times

Is West End Urgent Care an emergency room?

No. West End Urgent Care Centre offers urgent care, not an emergency department. It treats urgent problems that are not life-threatening. For chest pain, trouble breathing, signs of a stroke, severe bleeding or any other emergency, call 911.

Source: Hamilton Emergency Wait Times

Can children receive emergency care at West End Urgent Care Centre?

Hamilton's wait-time website says its departments can care for children. For choosing a service, Hamilton Health Sciences directs children aged 17 and under to McMaster Children's Hospital and lists Hamilton General, Juravinski and West Lincoln Memorial as adult emergency departments. Urgent care centres treat all ages. These routing recommendations do not mean a child in an emergency should delay care. Call 911 for a medical emergency.

Source: Hamilton Health Sciences: emergency departments

Can I ask for an interpreter at West End Urgent Care Centre?

You can request translation services at Hamilton emergency departments and urgent care centres. Tell the care team which language you need.

Source: Hamilton Emergency Wait Times

Where can I get crisis support near West End Urgent Care Centre?

For an emergency, call 911. Call or text 988 for suicide crisis support. Hamilton's COAST service is available 24 hours a day on 905-972-8338. St. Joseph's Healthcare Hamilton provides Emergency Psychiatry Services at 50 Charlton Avenue East.

Source: Hamilton Emergency Wait Times

How can I share feedback about care at West End Urgent Care Centre?

Contact Patient Experience at Hamilton Health Sciences through the official hospital website. You can also raise concerns with the healthcare team during your visit.

Source: Hamilton Emergency Wait Times

What can West End Urgent Care treat?

West End Urgent Care Centre treats problems that need care the same day but are not life-threatening, such as sprains, minor broken bones, cuts that may need stitches, and infections. If symptoms get worse, go to an ER or call 911.

Source: Hamilton Emergency Wait Times

Map and directions

West End Urgent Care Centre

690 Main Street West, Hamilton, ON L8S 1A4

DirectionsOpen in Google Maps

Nearby urgent care wait times right now

Straight-line distance. A shorter wait is worth a longer drive only if the trip is safe.
All Hamilton ER and urgent care wait timesER wait times near me

ER, urgent care or walk-in clinic?

  • Emergency department

    Serious problems that need a hospital, any time: broken bones, deep cuts, severe pain, or a fever in a baby under 3 months.

  • Urgent care

    Problems that are not life-threatening but need care today: sprains, minor cuts and burns, infections. Hours are often limited.

  • Walk-in clinics

    Minor problems such as colds, sore throats, rashes or prescription refills are often quicker here.

Nearest tracked emergency department: St. Joseph's Healthcare Hamilton (2.6 km)

Not sure where to go?

Call Health811 at 811 to talk to a nurse. About Health811

Call 811

Call 911

Chest pain or pressure, signs of a stroke, severe bleeding, trouble breathing, a serious injury, or someone who will not wake up.

Call 911
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