Average wait to see a doctor or NP
2 hours 59 minutes
Long wait
Was 3 hr 16 min at
8 hr 37 min
Longest wait to see a physician
34
Patients waiting to be seen
Windsor Regional Hospital - Metropolitan Campus (Windsor Regional Hospital Met Campus) Emergency Wait Times
Also known as Met Campus, Metropolitan General HospitalWindsor, Ontario
Open 24 hoursERTreats: All ages
Live Windsor Regional Hospital Met Campus ER wait right now
Life-threatening emergency? Call 911, don't wait.
Wait time key
- Shorter wait: Under 2 hr
- Long wait: 2 to 4 hr
- Very long wait: 4 hr or more
Source
Windsor Regional Hospital emergency wait times
We check it every 5 minutes and show its own label for the number. How this page works
What does this number mean?
An average of recorded waits over the provider's reporting period, not a prediction for someone arriving now. It is not the total time at the hospital. Sicker patients are seen first. How Windsor Regional Hospital emergency wait times defines it
The colours are set by us, not by Windsor Regional Hospital emergency wait times. Under 2 hours is the Canadian goal for even the least urgent patients. cihi.ca
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Hospital details
- Address
- 1995 Lens Avenue, Windsor, ON N8W 1L9
- Phone
- 519-254-5577Main switchboard. For an emergency, call 911.
- Hours
Every day Open 24 hours - Who it treats
- Emergency department treats all ages
- Operated by
- Windsor Regional Hospital
- Parking
- The maximum daily rate at each lot is $8.50.
- Rates vary by location and are marked at each entrance.
- Visitor parking is in front of the hospital, on Lens Avenue.
- Emergency services parking is near the Emergency entrance on Byng Road.
- Free accessible parking with a valid permit is on the west side of the main hospital entrance.
- Pink spaces for expectant mothers and caregivers with small children are on the east side of the main entrance.
- Discounted parking coupons or tokens for frequent visits are sold at the Cashier's Office.
- Departments and services
43 departments, clinics and services
View all departments- Official information
Wait times in the last 24 hours
Average published estimate for each hour, in local time (EDT). Gaps are hours with no reading.
Show as a table
| Hour | Average estimate | vs hour before |
|---|---|---|
| Yesterday, 10 pm – 11 pm | 3 hr 59 min | |
| Yesterday, 11 pm – midnight | 4 hr 44 min | |
| Today, midnight – 1 am | 5 hr 33 min | |
| Today, 1 am – 2 am | 5 hr 52 min | |
| Today, 2 am – 3 am | 6 hr 25 min | |
| Today, 3 am – 4 am | 7 hr 17 min | |
| Today, 4 am – 5 am | 7 hr 45 min | |
| Today, 5 am – 6 am | 8 hr 1 min | |
| Today, 6 am – 7 am | 8 hr 18 min | |
| Today, 7 am – 8 am | 8 hr 4 min | |
| Today, 8 am – 9 am | 7 hr 36 min | |
| Today, 9 am – 10 am | 6 hr 19 min | |
| Today, 10 am – 11 am | 5 hr 15 min | |
| Today, 11 am – noon | 4 hr 31 min | |
| Today, noon – 1 pm | 3 hr 11 min | |
| Today, 1 pm – 2 pm | 3 hr 30 min | |
| Today, 2 pm – 3 pm | 3 hr 43 min | |
| Today, 3 pm – 4 pm | 3 hr 27 min | |
| Today, 4 pm – 5 pm | 3 hr 19 min | |
| Today, 5 pm – 6 pm | 3 hr 20 min | |
| Today, 6 pm – 7 pm | 3 hr 9 min | |
| Today, 7 pm – 8 pm | 3 hr 21 min | |
| Today, 8 pm – 9 pm | 3 hr 24 min | |
| Today, 9 pm – 10 pm | 3 hr 8 min |
About Windsor Regional Hospital - Metropolitan Campus
Windsor Regional Hospital - Metropolitan Campus is a hospital in Windsor, Ontario. Emergency department: All ages. This service is open 24 hours a day.
Windsor Regional Hospital's Metropolitan Campus, known as the Met Campus, is at 1995 Lens Avenue in Windsor, Ontario. It opened in 1928 as Metropolitan General Hospital, a community acute care hospital, and became part of Windsor Regional Hospital (WRH) when WRH was formed on 1 December 1994 through the amalgamation of Metropolitan General Hospital and Windsor Western Hospital Centre Inc. The Met Campus has WRH's paediatric inpatient unit and outpatient clinics, the Family Birthing Centre (about 3,800 births a year, according to WRH) with its 22-bed neonatal intensive care unit, an intensive care unit on the 3rd floor, the Windsor Regional Cancer Centre, and diagnostic imaging with CT, MRI, ultrasound and X-ray. WRH publishes bed counts for the whole hospital only, not for each campus.
The emergency department is on the hospital's ground floor with access from Byng Road, not through the main lobby door. It is open 24 hours a day, 7 days a week, and serves all ages; WRH says it specializes in paediatrics, women and children, and oncology. Emergency obstetrical triage is on the 2nd floor, open 24 hours a day, and children under 16 with mental health needs are seen and treated at the Met Campus. Major trauma, stroke and adult inpatient psychiatry are at WRH's Ouellette Campus, 1030 Ouellette Avenue, which is the designated Lead Trauma Hospital and District Stroke Centre. Neither emergency department has changed so far: the new Fancsy Family Hospital, which WRH says will replace the Met and Ouellette campuses, began construction in July 2026, and its emergency department is part of a later phase. WRH's FAQ says the Met Campus will be sold, with the money going to the local share of the project.
The wait shown here is the one WRH posts on its wait-time page: an average of the time from being assessed by a triage nurse to seeing a doctor or nurse practitioner. The feed behind the page also gives the longest wait and the number of patients waiting, and is updated about every 15 minutes. The sickest patients are seen first, so an individual's wait may be much shorter or longer than the average. There is no hospital urgent care centre at the Met Campus. For problems that are not emergencies, you can call Health811 at 811 to speak with a registered nurse, 24 hours a day, or go to a walk-in clinic such as Windsor Urgent Care – West Walk-in Medical Clinic at 2055 Huron Church Road, which 211 Ontario (updated 13 May 2026) lists as open Monday and Wednesday 8 am to 5 pm, Tuesday and Thursday 8 am to 6 pm, and Friday and Saturday 9 am to 2 pm; Sunday is not listed. In an emergency, call 911.
Sources: wrh.on.ca, wrh.on.ca 2, wrh.on.ca 3, wrh.on.ca 4, wrh.on.ca 5, wrh.on.ca 6, wrh.on.ca 7, wrh.on.ca 8, wrh.on.ca 9, 211ontario.ca
Who Windsor Regional Hospital - Metropolitan Campus treats
This ER treats patients of all ages.
In a life-threatening emergency, call 911.
Windsor Regional Hospital - Metropolitan Campus departments and services
The official WRH facility page lists 43 departments, clinics and services here, grouped below by area of care.
Key services at a glance
- Psychiatric emergency care
- Children's emergency care
- Intensive care (ICU)
- Neonatal intensive care (NICU)
- Labour and delivery
- CT scan
- MRI
- X-ray
- Ultrasound
- Lab
All departments by area of care
Emergency, trauma and critical careEmergency Department · Intensive Care Unit2
- Emergency Department
- Intensive Care Unit
Heart and blood vesselsCardiopulmonary1
- Cardiopulmonary
Cancer and blood disordersCancer Centre Lab · Inpatient Oncology (4 West) · Windsor Regional Cancer Centre3
- Cancer Centre Lab
- Inpatient Oncology (4 West)
- Windsor Regional Cancer Centre
SurgeryBurns & Plastics Clinic · Day Surgery · Pre-Admission Clinic3
- Burns & Plastics Clinic
- Day Surgery
- Pre-Admission Clinic
Bones, joints and musclesFracture Clinic1
- Fracture Clinic
Digestive system and liverEndoscopy (Colonoscopy/Gastroscopy)1
- Endoscopy (Colonoscopy/Gastroscopy)
Kidneys and urologyCysto/Urology Clinic1
- Cysto/Urology Clinic
Pregnancy, birth and women's healthEmergency Obstetrical Triage · Family Birthing Centre · Fetal Medicine9
- Emergency Obstetrical Triage
- Family Birthing Centre
- Fetal Medicine
- Gynecology Clinic
- Maternal Newborn Clinic
- Maternal Newborn Program
- Neonatal Intensive Care Unit
- OB Clinic
- Women's Health Clinic
Children and youthPaediatric Inpatient Unit (3 East) · Paediatric Outpatient Department (3 North) · Paediatric Program3
- Paediatric Inpatient Unit (3 East)
- Paediatric Outpatient Department (3 North)
- Paediatric Program
Eyes, ears, nose, throat and dentalAudiology1
- Audiology
Medicine and specialty clinicsAmbulatory Care · Diabetic Clinic · Pharmacy4
- Ambulatory Care
- Diabetic Clinic
- Pharmacy
- Rapid Assessment Clinic
Diagnostic imaging and lab testsBone Density Test/Scan · Breast Health Centre/Mammograms · CT Scan9
- Bone Density Test/Scan
- Breast Health Centre/Mammograms
- CT Scan
- Diagnostic Imaging
- Laboratory
- MRI
- Nuclear Medicine
- Ultrasound
- X-Ray
Patient and family supportAdmitting · Multi-Faith Prayer Room · Patient Representative4
- Admitting
- Multi-Faith Prayer Room
- Patient Representative
- Sexual Assault/Domestic Violence Treatment Centre
Other clinics and programsTelemedicine1
- Telemedicine
Many clinics and programs need a referral. Check the official page or call the switchboard at 519-254-5577 before you go. In an emergency, call 911.
Windsor Regional Hospital Met Campus ER questions
Understanding the wait
What is the Windsor Regional Hospital Met Campus ER wait right now?
At 9:45 pm EDT, the average wait to see a doctor or np was 2 hours 59 minutes (long wait), according to Windsor Regional Hospital emergency wait times. It changes as patients arrive, and the most urgent cases are always seen first.
Is there an ER near Windsor Regional Hospital Met Campus with a shorter wait?
"Nearby ER wait times right now", at the end of this page, lists the nearest tracked sites with their current waits. These are the nearest facilities in our tracked dataset, not necessarily every local care option. A shorter estimate is not a recommendation to travel farther. If it is an emergency, call 911.
Where do pregnant patients go at the Met hospital?
Emergency obstetrical triage is on the 2nd floor of the Met Campus, open 24 hours a day. The Family Birthing Centre is also there. The Met Campus emergency department specializes in paediatrics, women and children, and oncology. In an emergency, call 911.
Source: wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; 211ontario.ca
What does the Windsor Regional Hospital - Metropolitan Campus emergency wait time measure?
For the information posted above, wait time refers to the length of time between being assessed by a triage nurse and seeing a doctor or nurse practitioner. This does not describe your entire visit or the wait for an inpatient bed.
What do the patient counts at Windsor Regional Hospital - Metropolitan Campus mean?
The number of All Patients in the Emergency Department includes those waiting in the ED waiting room after being registered and triaged by the triage nurse, as well as all patients currently inside the ED being treated. The number of patients waiting for a physician refers to the number of patients who, after triage, have been called to the Emergency Department Zone and are awaiting an assessment from the physician.
The counts are not a queue position. Patients are prioritised by medical urgency.
How does Windsor Regional Hospital - Metropolitan Campus decide who is seen first?
Staff use the Canadian Triage and Acuity Scale (CTAS) to assess urgency. The most critically ill patients are seen first, whether they arrive by ambulance or independently. New arrivals and the number of patients awaiting assessment can change the estimate.
Planning your visit
Is the Windsor Regional Hospital Met Campus ER open 24 hours?
Yes. The emergency department at Windsor Regional Hospital - Metropolitan Campus is open 24 hours a day, 7 days a week.
Who can go to the Windsor Regional Hospital Met Campus ER?
The emergency department at Windsor Regional Hospital - Metropolitan Campus sees patients of all ages.
Where is Windsor Regional Hospital Met Campus, and is there parking?
Windsor Regional Hospital - Metropolitan Campus is at 1995 Lens Avenue, Windsor, ON N8W 1L9. The maximum daily rate at each lot is $8.50. Rates vary by location and are marked at each entrance. Visitor parking is in front of the hospital, on Lens Avenue. Emergency services parking is near the Emergency entrance on Byng Road. Free accessible parking with a valid permit is on the west side of the main hospital entrance. Pink spaces for expectant mothers and caregivers with small children are on the east side of the main entrance. Discounted parking coupons or tokens for frequent visits are sold at the Cashier's Office.
Should I go to urgent care instead of Windsor Regional Hospital Met Campus?
Call 911 for anything life-threatening. An emergency department is for serious problems that need a hospital. Urgent care treats problems that are not life-threatening but need care the same day. For minor problems, a family doctor, walk-in clinic or pharmacist may be quicker. If you are not sure where to go, call Health811 at 811 for advice from a nurse.
Where is the Met hospital emergency entrance in Windsor?
On the ground floor of Windsor Regional Hospital's Metropolitan Campus, 1995 Lens Avenue, with access from Byng Road. It is not the main lobby door. The department is open 24 hours a day for all ages. In an emergency, call 911.
Source: wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; 211ontario.ca
What if I am unsure whether I need Windsor Regional Hospital - Metropolitan Campus emergency?
Health811 provides free, confidential advice from a registered nurse, 24 hours a day. Call 811 or TTY 1-866-797-0007. WRH also links to local non-urgent healthcare options. For a medical emergency, call 911.
How can I share feedback about Windsor Regional Hospital - Metropolitan Campus's wait-time information?
Use the feedback form linked from Windsor Regional Hospital's official Emergency Wait Times page. Questions about your immediate care should be raised with the clinical team.
Map and directions
Windsor Regional Hospital - Metropolitan Campus
1995 Lens Avenue, Windsor, ON N8W 1L9
Nearby ER wait times right now
Straight-line distance. A shorter wait is worth a longer drive only if the trip is safe.
Right now the estimate at Windsor Regional Hospital Met Campus is 2 hr 59 min, about the same as the 3 hr 3 min median across 2 Windsor ERs.
Nearest tracked ERs
OpenERWindsor Regional Hospital Ouellette Campus wait time
Windsor · 3.0 km
Average wait to see a doctor or NP
3 hours 6 minutes7 minutes longer than Windsor Regional Hospital Met Campus- Open 24 hours
- Treats: All ages
OpenERErie Shores HealthCare wait time
Leamington · 42 km
Average wait to see a doctor or NP
1 hour 20 minutes1 hour 39 minutes shorter than Windsor Regional Hospital Met Campus- Open 24 hours
- Treats: All ages
OpenERUniversity Hospital wait time
London · 162 km
Estimated wait to see a physician
8 hours 30 minutesVery long wait- Open 24 hours
OpenERChildrenChildren's Hospital London wait time
London · 162 km
Estimated wait to see a physician
1 hour 30 minutesShorter wait- Open 24 hours
- Treats: Children
OpenERVictoria Hospital wait time
London · 162 km
Estimated wait to see a physician
8 hours 45 minutesVery long wait- Open 24 hours
Nearest tracked urgent care
ER, urgent care or walk-in clinic?
Emergency department
Serious problems that need a hospital, any time: broken bones, deep cuts, severe pain, or a fever in a baby under 3 months.
Urgent care
Problems that are not life-threatening but need care today: sprains, minor cuts and burns, infections. Hours are often limited.
Walk-in clinics
Minor problems such as colds, sore throats, rashes or prescription refills are often quicker here.
Nearest tracked urgent care: Willett Hospital (236 km)
Not sure where to go?
Call Health811 at 811 to talk to a nurse. About Health811
Call 911
Chest pain or pressure, signs of a stroke, severe bleeding, trouble breathing, a serious injury, or someone who will not wake up.