Windsor Regional Hospital - Ouellette Campus Emergency Wait Times

Also known as Hôtel-Dieu Grace HospitalWindsor, Ontario

The Ouellette Avenue front of Windsor Regional Hospital's Ouellette Campus in Windsor, Ontario, in 2007, when it was Hôtel-Dieu Grace Hospital
Open 24 hoursERTreats: All ages
Photo: Mikerussell at en.wikipedia, CC BY-SA 3.0

Live Windsor Regional Hospital Ouellette Campus ER wait right now

Average wait to see a doctor or NP

3 hours 3 minutes

Long wait

Was 2 hr 47 min at

7 hr 1 min

Longest wait to see a physician

25

Patients waiting to be seen

Life-threatening emergency? Call 911, don't wait.

Wait time key

  • Shorter wait: Under 2 hr
  • Long wait: 2 to 4 hr
  • Very long wait: 4 hr or more

Source

Windsor Regional Hospital emergency wait times

We check it every 5 minutes and show its own label for the number. How this page works

What does this number mean?

An average of recorded waits over the provider's reporting period, not a prediction for someone arriving now. It is not the total time at the hospital. Sicker patients are seen first. How Windsor Regional Hospital emergency wait times defines it

The colours are set by us, not by Windsor Regional Hospital emergency wait times. Under 2 hours is the Canadian goal for even the least urgent patients. cihi.ca

How we measure and colour waits

Hospital details

Address
1030 Ouellette Avenue, Windsor, ON N9A 1E1
Phone
519-254-5577Main switchboard. For an emergency, call 911.
Hours
Every dayOpen 24 hours
Who it treats
  • Emergency department treats all ages
View more details
Operated by
Windsor Regional Hospital
Parking
  • The maximum daily rate at each lot is $8.50.
  • Visitor parking is in the parking deck at the corner of Erie St. and Goyeau St., with "pay and display" lots around the campus.
  • Take a barcode ticket on entering the deck and pay at an automated pay station in the elevator lobby on the ground or 3rd floor: coins, cash, or Visa or MasterCard credit cards only.
  • Emergency and short-term parking is near the Emergency entrance on Goyeau Street and in the lot south of the Goyeau Street entrance.
  • Free accessible parking with a valid permit is in each parking area.
  • Discounted parking coupons or tokens for frequent visits are sold at the Cashier's Office.

Parking information

Departments and services

26 departments, clinics and services

View all departments
Official information

Wait times in the last 24 hours

Average published estimate for each hour, in local time (EDT). Gaps are hours with no reading.
Show as a table
Average estimated wait by hour, last 24 hours
HourAverage estimatevs hour before
Yesterday, 9 pm – 10 pm2 hr 26 min
Yesterday, 10 pm – 11 pm2 hr 34 min
Yesterday, 11 pm – midnight2 hr 54 min
Today, midnight – 1 am3 hr 27 min
Today, 1 am – 2 am2 hr 37 min
Today, 2 am – 3 am2 hr 50 min
Today, 3 am – 4 am3 hr 34 min
Today, 4 am – 5 am4 hr 14 min
Today, 5 am – 6 am4 hr 44 min
Today, 6 am – 7 am5 hr 41 min
Today, 7 am – 8 am5 hr 31 min
Today, 8 am – 9 am4 hr 39 min
Today, 9 am – 10 am3 hr 40 min
Today, 10 am – 11 am2 hr 37 min
Today, 11 am – noon2 hr 22 min
Today, noon – 1 pm2 hr 30 min
Today, 1 pm – 2 pm2 hr 24 min
Today, 2 pm – 3 pm2 hr 6 min
Today, 3 pm – 4 pm1 hr 42 min
Today, 4 pm – 5 pm1 hr 30 min
Today, 5 pm – 6 pm1 hr 32 min
Today, 6 pm – 7 pm1 hr 47 min
Today, 7 pm – 8 pm1 hr 58 min
Today, 8 pm – 9 pm2 hr 20 min

About Windsor Regional Hospital - Ouellette Campus

Windsor Regional Hospital - Ouellette Campus is a hospital in Windsor, Ontario. Emergency department: All ages. This service is open 24 hours a day.

Windsor Regional Hospital's Ouellette Campus is at 1030 Ouellette Avenue in Windsor, Ontario. The hospital was founded in 1888 as Hôtel-Dieu of St. Joseph Hospital by the Religious Hospitallers of St. Joseph, and its original building was demolished in 1963. It became part of Hôtel-Dieu Grace Hospital in an alliance effective 1 April 1994, and on 1 October 2013 Windsor Regional Hospital (WRH) took over the site as its Ouellette Campus, while Hôtel-Dieu Grace Healthcare, a separate organization, took WRH's Tayfour Campus on Prince Road. WRH says the Ouellette Campus is designated as a Lead Trauma Hospital, serving any injured child or adult and accepting transfers, and is the designated District Stroke Centre for the region, delivering thrombolysis and endovascular thrombectomy. It has inpatient psychiatry for patients 16 and older, a cardiac catheterization laboratory, an intensive care unit on the 3rd floor, and diagnostic imaging with CT, MRI, ultrasound and X-ray. WRH publishes bed counts for the whole hospital only, not for each campus.

The emergency department is on the ground floor, through the main entrance, with access from Goyeau Street. It is open 24 hours a day, 7 days a week, and WRH says it serves all ages; the department specializes in mental health, cardiac care, stroke and trauma. Children's inpatient care, births and obstetrical triage are at the Met Campus, 1995 Lens Avenue, as are children under 16 with mental health needs. The emergency department has not changed so far: construction of the new Fancsy Family Hospital, which WRH says will replace the Met and Ouellette campuses, began in July 2026, and after it opens WRH plans an Urgent Care/Satellite Emergency Department offering 24/7 services at the current Ouellette Campus.

The wait shown here is the one WRH posts on its wait-time page: an average of the time from being assessed by a triage nurse to seeing a doctor or nurse practitioner. The feed behind the page also gives the longest wait and the number of patients waiting, and is updated about every 15 minutes. The sickest patients are seen first, so an individual's wait may be much shorter or longer than the average. For problems that are not emergencies, you can call Health811 at 811 to speak with a registered nurse, 24 hours a day, or go to a walk-in clinic such as Windsor Urgent Care – West Walk-in Medical Clinic at 2055 Huron Church Road, which 211 Ontario (updated 13 May 2026) lists as open Monday and Wednesday 8 am to 5 pm, Tuesday and Thursday 8 am to 6 pm, and Friday and Saturday 9 am to 2 pm; Sunday is not listed. In an emergency, call 911.

Sources: wrh.on.ca, wrh.on.ca 2, wrh.on.ca 3, wrh.on.ca 4, wrh.on.ca 5, wrh.on.ca 6, wrh.on.ca 7, wrh.on.ca 8, 211ontario.ca

Who Windsor Regional Hospital - Ouellette Campus treats

This ER treats patients of all ages.

In a life-threatening emergency, call 911.

Windsor Regional Hospital - Ouellette Campus departments and services

The official WRH facility page lists 26 departments, clinics and services here, grouped below by area of care.

Key services at a glance

  • Trauma care
  • Stroke care
  • Psychiatric emergency care
  • Intensive care (ICU)
  • CT scan
  • MRI
  • X-ray
  • Ultrasound
  • Lab

All departments by area of care

Emergency, trauma and critical careCoronary Care Unit (CCU) · Emergency Department · Intensive Care Unit4
  • Coronary Care Unit (CCU)
  • Emergency Department
  • Intensive Care Unit
  • Lead Trauma Program
Heart and blood vesselsCardiac Catheterization Laboratory · Vascular Clinic2
  • Cardiac Catheterization Laboratory
  • Vascular Clinic
Brain, nerves and strokeAcute Stroke Unit (8th floor) · District Stroke Centre · Urgent TIA Clinic3
  • Acute Stroke Unit (8th floor)
  • District Stroke Centre
  • Urgent TIA Clinic
SurgeryBurns & Plastic Clinic · Outpatient Day Surgery2
  • Burns & Plastic Clinic
  • Outpatient Day Surgery
Kidneys and urologyRegional Renal Program (hemodialysis)1
  • Regional Renal Program (hemodialysis)
Mental health and addictionAcute Mental Health Program · Mental Health Assessment Unit · Psychiatric Intensive Care Unit3
  • Acute Mental Health Program
  • Mental Health Assessment Unit
  • Psychiatric Intensive Care Unit
Medicine and specialty clinicsOutpatient Clinics (Goyeau Street) · Pharmacy2
  • Outpatient Clinics (Goyeau Street)
  • Pharmacy
Diagnostic imaging and lab testsCT Scan · Diagnostic Imaging · Laboratory7
  • CT Scan
  • Diagnostic Imaging
  • Laboratory
  • MRI
  • Nuclear Medicine
  • Ultrasound
  • X-Ray
Patient and family supportAdmitting · Sexual Assault/Domestic Violence Treatment Centre2
  • Admitting
  • Sexual Assault/Domestic Violence Treatment Centre

Many clinics and programs need a referral. Check the official page or call the switchboard at 519-254-5577 before you go. In an emergency, call 911.

Windsor Regional Hospital Ouellette Campus ER questions

Understanding the wait

What is the Windsor Regional Hospital Ouellette Campus ER wait right now?

At 9:15 pm EDT, the average wait to see a doctor or np was 3 hours 3 minutes (long wait), according to Windsor Regional Hospital emergency wait times. It changes as patients arrive, and the most urgent cases are always seen first.

Source: Windsor Regional Hospital emergency wait times

Is there an ER near Windsor Regional Hospital Ouellette Campus with a shorter wait?

"Nearby ER wait times right now", at the end of this page, lists the nearest tracked sites with their current waits. These are the nearest facilities in our tracked dataset, not necessarily every local care option. A shorter estimate is not a recommendation to travel farther. If it is an emergency, call 911.

Source: Windsor Regional Hospital emergency wait times

What does the Windsor Regional Hospital - Ouellette Campus emergency wait time measure?

For the information posted above, wait time refers to the length of time between being assessed by a triage nurse and seeing a doctor or nurse practitioner. This does not describe your entire visit or the wait for an inpatient bed.

Source: Windsor Regional Hospital: emergency wait times

What do the patient counts at Windsor Regional Hospital - Ouellette Campus mean?

The number of All Patients in the Emergency Department includes those waiting in the ED waiting room after being registered and triaged by the triage nurse, as well as all patients currently inside the ED being treated. The number of patients waiting for a physician refers to the number of patients who, after triage, have been called to the Emergency Department Zone and are awaiting an assessment from the physician.

The counts are not a queue position. Patients are prioritised by medical urgency.

Source: Windsor Regional Hospital: emergency wait times

How does Windsor Regional Hospital - Ouellette Campus decide who is seen first?

Staff use the Canadian Triage and Acuity Scale (CTAS) to assess urgency. The most critically ill patients are seen first, whether they arrive by ambulance or independently. New arrivals and the number of patients awaiting assessment can change the estimate.

Source: Windsor Regional Hospital: emergency wait times

Planning your visit

Is the Windsor Regional Hospital Ouellette Campus ER open 24 hours?

Yes. The emergency department at Windsor Regional Hospital - Ouellette Campus is open 24 hours a day, 7 days a week.

Source: Windsor Regional Hospital emergency wait times

Who can go to the Windsor Regional Hospital Ouellette Campus ER?

The emergency department at Windsor Regional Hospital - Ouellette Campus sees patients of all ages.

Source: Windsor Regional Hospital emergency wait times

Where is Windsor Regional Hospital Ouellette Campus, and is there parking?

Windsor Regional Hospital - Ouellette Campus is at 1030 Ouellette Avenue, Windsor, ON N9A 1E1. The maximum daily rate at each lot is $8.50. Visitor parking is in the parking deck at the corner of Erie St. and Goyeau St., with "pay and display" lots around the campus. Take a barcode ticket on entering the deck and pay at an automated pay station in the elevator lobby on the ground or 3rd floor: coins, cash, or Visa or MasterCard credit cards only. Emergency and short-term parking is near the Emergency entrance on Goyeau Street and in the lot south of the Goyeau Street entrance. Free accessible parking with a valid permit is in each parking area. Discounted parking coupons or tokens for frequent visits are sold at the Cashier's Office.

Source: Windsor Regional Hospital emergency wait times

Should I go to urgent care instead of Windsor Regional Hospital Ouellette Campus?

Call 911 for anything life-threatening. An emergency department is for serious problems that need a hospital. Urgent care treats problems that are not life-threatening but need care the same day. For minor problems, a family doctor, walk-in clinic or pharmacist may be quicker. If you are not sure where to go, call Health811 at 811 for advice from a nurse.

Source: Windsor Regional Hospital emergency wait times

Where is the Ouellette Campus emergency entrance?

On the ground floor of Windsor Regional Hospital's Ouellette Campus, through the main entrance, with access from Goyeau Street. The department is open 24 hours a day and specializes in mental health, cardiac care, stroke and trauma. For signs of a stroke, chest pain or a serious injury, call 911.

Source: wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; 211ontario.ca

What happens to the Ouellette Campus ER when the new Windsor hospital opens?

Construction of the Fancsy Family Hospital began in July 2026. After it opens, Windsor Regional Hospital plans an urgent care and satellite emergency department offering 24-hour services at the current Ouellette Campus. Until then, use the emergency department at 1030 Ouellette Avenue. In an emergency, call 911.

Source: wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; wrh.on.ca; 211ontario.ca

What if I am unsure whether I need Windsor Regional Hospital - Ouellette Campus emergency?

Health811 provides free, confidential advice from a registered nurse, 24 hours a day. Call 811 or TTY 1-866-797-0007. WRH also links to local non-urgent healthcare options. For a medical emergency, call 911.

Source: Windsor Regional Hospital: emergency wait times

How can I share feedback about Windsor Regional Hospital - Ouellette Campus's wait-time information?

Use the feedback form linked from Windsor Regional Hospital's official Emergency Wait Times page. Questions about your immediate care should be raised with the clinical team.

Source: Windsor Regional Hospital: emergency wait times

Map and directions

Windsor Regional Hospital - Ouellette Campus

1030 Ouellette Avenue, Windsor, ON N9A 1E1

DirectionsOpen in Google Maps

Nearby ER wait times right now

Straight-line distance. A shorter wait is worth a longer drive only if the trip is safe.

Right now the estimate at Windsor Regional Hospital Ouellette Campus is 3 hr 3 min, about the same as the 3 hr 4 min median across 2 Windsor ERs.

Nearest tracked ERs

All Windsor ER wait timesER wait times near me

ER, urgent care or walk-in clinic?

  • Emergency department

    Serious problems that need a hospital, any time: broken bones, deep cuts, severe pain, or a fever in a baby under 3 months.

  • Urgent care

    Problems that are not life-threatening but need care today: sprains, minor cuts and burns, infections. Hours are often limited.

  • Walk-in clinics

    Minor problems such as colds, sore throats, rashes or prescription refills are often quicker here.

Nearest tracked urgent care: Willett Hospital (238 km)

Not sure where to go?

Call Health811 at 811 to talk to a nurse. About Health811

Call 811

Call 911

Chest pain or pressure, signs of a stroke, severe bleeding, trouble breathing, a serious injury, or someone who will not wake up.

Call 911
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